Troubleshooting a Band Leak

Several things can cause a leak in a B Strong band. While this doesn't happen often, it is possible.

It's important to note and diagnose whether the band:

1. Requires cleaning or is a self-maintenance issue.
2. Needs to be sent back to B Strong for repair/return under warranty.

Common Issues

1. If you connect the pump to a pressurized band, the pressure will always drop 50-100mmHg because the volume of air in the pump/hose are at a lower pressure than the air in the band. 
2. When pumping air into the bands, we recommend that you over-pressurize and then let a little air out with the nozzle to meet your target inflation numbers. This forces air all the way through the bladder rather than just the chamber connected to the pump reading the pressure and then slowing bleeding through the bladder after the pump disconnects (which will drop overall band pressure).
3. The little black clip on the back of the valve is not closed tightly. Check the other bands for reference. If not, clamp it shut with a pair of pliers.

Troubleshooting a Suspected Leak

If you suspect a band is leaking, inflate a couple bands between 400-500mmHg and let it sit for a couple hours and then check the relative “hardness” of the bladders to see if one is noticeably softer than the others. Even a slow leak will show up easily like this. If that is the case, inflate the leaking band to 400-500 mmHg and dip the white nozzle in water. If air is leaking out of the tip, it is because some debris got stuck in there and this can be cleaned out by following the steps in this video.

If the steps above do not correct the issue, we are happy to send a replacement. If you suspect the product is faulty and you are still covered by our 1 year warranty, please open a support ticket with our team.